Order and payment conditions:(additional to our general terms and conditions)
Leadtime Required for Orders and Deliveries: Any catering orders received to SV Business Catering GmbH later than the deadline on this form cannot be considered. Order-Confirmations will be sended on your request. As a rule, we deliver to exhibition stands betwen 08:00 am and 05:30 pm and by agreement. In case of delays, especially on the first day of the fair, we ask for your understanding. We need your reorders during the fair until 02:00 pm one day in advance. Orders received at short notice will only be processed depending on the business and / or order volume of the day. No entitlement exists to a specific delivery and collection time. The delivery and return will be recognised against delivery note with a valid signature of the recipient or collector.
Scope of delivery: The scope of delivery includes delivery of the food, drinks and items of equipment ordered as well as collection from the exhibition centre following use. In the absence of any information to the contrary, the scope of delivery does not include crockery, material or additional personal services. The provision of any necessary sanitary and electrical connections in the exhibition halls and open-air area is the responsibility of the customer.
Minimum Orders: For orders up to a value of € 50.00 net per delivery, we charge a transport fee of € 20.00 net plus VAT. Customers shall ensure they are ready to take acceptance of the delivery at the time specified, since later deliveries will be charged at an extra € 20.00 net plus VAT. The delivery fee shall, of course, not apply to collective orders placed in the run-up to the trade fair.
Crockery, Glasses and Cutlery: Crockery, glasses and cutlery shall only be delivered along with food and beverages (for a fee) – please note our minimum order of € 50.00. In case you only need crockery, glasses or cutlery for rent, please contact our co-operation partner:
Event Rent GmbH
Hotline +49(0)28 71 / 2 1938 - 14
Order Quantities and Returns: As a rule, unused beverages, food and consumables delivered to stands cannot be returned/refunded. For beverages there is no deposit charged and refunded. In the absence of any explicit written agreement, collection of inventory items provided (crockery, devices, etc.) will be on the final day of the exhibition or event. SV Business Catering will charge the customer for items damaged or lost at replacement value.
Terms of Payment: Please also note that catering services rendered by SV Business Catering GmbH shall also be invoiced separately and independently from the services provided by Messe Düsseldorf. The performances of SV Business Catering GmbH within the scope of catering to stands are due in full immediately. The invoice will be issued generally on the final day of the exhibition and the payment has to be done on site, except when otherwise stipulated in advance, in cash or by credit card.
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SV Business Catering GmbH
c/o Messe Düsseldorf
Tel.: +49 211 / 43 83 78 - 152
Details of service partner SV Group - Catering:
SV Business Catering GmbH at the Düsseldorf Exhibition Centre is the ideal partner for all your business and event catering requirements in the greater Düsseldorf area. We value the trustful and close cooperation with our clients and we offer a customer-oriented service, tailored to suit individual tastes.
From the sandwiches on the trade fair stands to that unforgettable catering event; everything is prepared according to our customers’ needs and preferences. SV Busines...